Privacy Policy

KariGO is built for delivery, local commerce and operational trust. This page explains how we handle information for customers, vendors, Captains, Ride review applicants and website visitors.

Information we may collect

Account and profile details submitted by users.
Delivery addresses, order details and support messages needed to operate KariGO.
Vendor, Captain, Ride review and partner application details submitted through KariGO forms.
Device, browser and usage information needed to keep the service secure and reliable.

How we use information

To create accounts, process orders, support delivery and respond to inquiries.
To review vendor, Captain and Ride applications or interest requests.
To improve safety, prevent abuse and monitor operational performance.
To prepare reports for operations, finance and customer support.

Sharing and access

KariGO only shares operational information where it is needed to complete a service, support a user, review an application or comply with legal and operational requirements.

Role-based access controls are designed to keep customers, vendors, Captains and admins within their permitted information scope.

Security and retention

KariGO uses authenticated access, role separation and careful provider activation to reduce data exposure risk. Sensitive credentials, OTPs and payment secrets must never be stored in public documents or exposed through the website.

KariGO keeps information only as long as needed for service delivery, safety, legal, finance and operational purposes.

User choices

Users can request support, correct inaccurate details and ask questions about how their information is handled. Notification preferences and consent controls will continue to improve as KariGO grows.

Questions

Use the KariGO contact form for privacy or account questions. Do not submit passwords, payment card details, raw delivery OTP values or other sensitive secrets through public forms.